LISTEN TO WHAT OUR CUSTOMERS HAVE TO SAY
Jeff and Lee did a fantastic job installing and supporting our conversion of a bonus room to a home theater. The price for components was competitive and much cheaper and much more comprehensive than the big box guys. Everything was just outstanding. Highly recommended.
Dave and Mary Ann
Dr. Jeff has once again diagnosed the problem without having to lay eyes on the equipment. I took his advice and popped the battery out. Low and behold when I placed it back in it had a 100% charge and now no longer needs the weight of a candle placed on top of it to charge. Now that's telephone triage at it's finest.
Thanks again, Joe
I WOULD LIKE TO THANK MARTINE AND JEFF FOR THE PROFESSIONAL JOB IN CORRECTING MY HOME THEATER SYSTEM. THEY WERE PROMPT, FAIR IN THEIR PRICING AND I WOULD RECOMMEND THEM TO ANYONE WHO'S CONTEMPLATING A NEW HOME THEATER
ED CHINEA - WESLEY CHAPEL
Jeff and Martine delivered exactly what they promised. Each challenge encountered was handled expeditiously, cheerfully and with complete focus on customer satisfaction. Without hesitation we would recommend Theater Doctor to my friends knowing their experience would be as excellent as ours.
Steve and Denise Freedman - Lutz
Jeff did and outstanding job cleaning up the mess I had. Doing it myself was not the way to go. Now my entertainment system sounds - entertaining!!! Thanks very much for a super job.
Jeff - St. Petersburg
"Interested in a new or updated entertainment system for your home? The Theater Doctor is a family owned and operated business here in Wesley Chapel. They specialize in providing new home entertainment systems or updating your current entertainment system to the optimum performance of your video and audio components.
Jeff Duncan is referred to as the Doctor. His product line is extensive and prices are reasonable. Personally, we just had Jeff put in an entire entertainment system in our home and we are totally satisfied. He was knowledgeable, efficient, punctual and left no mess behind. And the biggest plus with this wonderful sound system is that it is all controlled by ONE remote. Our new remote controls our TV, CD player and radio.
First Jeff Demonstrated the remote, next taught us how to use it, and then made an appointment to come back in a week to answer questions about the remote or any of the equipment. Now that is Top-Notch service! He is dedicated to his work and his customers. We, Peter and Karen Hanzel, highly recommend him and urge you to call The Theater Doctor."
Karen & Peter Hanzel - Wesley Chapel
“Jeff is amazing! He can troubleshoot anything. Your system is in good hands with Jeff!”
Jennifer – Wesley Chapel
"Jeff and Martine are two unbelievable people who are caring and honest. I would recommend them to anyone."
Chris – Oldsmar
"Jeff is awesome at any electrical items or problems – He is great!"
Aaryn – Oldsmar
"Jeff is an excellent source for all of your system issues. Fast and friendly service!"
Alan – Wesley Chapel
"Jeff did an OUTSTANDING job on my home entertainment system. GREAT JOB!!!"
Angela – AFLAC – Wesley Chapel
"I had another company do a custom for me and they made a complete mess of things. It was a Saturday afternoon and my restaurant was opening in 3 days. My owners were not happy and I needed help very quickly. When I called Jeff and Martine they acknowledged my sense of urgency and came out to my restaurant that same night at 10 pm to survey the problems. Yes, they came out on a Saturday at 10 pm! Jeff immediately discovered my problems, explained everything in detail and quickly made an appointment with me to fix them. Much to the delight of my owners, he had all of our problems fixed, had everything working properly and more importantly had everything looking great for my opening. The customer service I received from Jeff and Martine was second to none. In addition, their excellent customer service and impeccable work all came at a very reasonable price. They both should be commended for their stellar business practices. I will never use another company, and would be more than comfortable recommending their services to any of my friends or colleagues."
Kenny Otero, Carrollwood
"Just a fyi. You were by far the best guy I spoke to out of 5 diff home theater co’s. You were happy to advise me and not really try to sell me anything. This I liked very much. You also seem to have a thorough understanding of your craft. You saw what I wanted and didn’t try to cram some cookie cutter idea down my throat. I wanted this to look professional and more importantly work flawlessly,(still hoping the IR sys will work just like it does now) I feel like you have a clear understanding of what I want, and you know how to make that happen."
You have the job. I’ll let you know when the rest of the components get here.
Thanks very much, Steve
Hey Jeff & Joe,
Thanks for the great follow-up. Very happy.
Take care, Tim